I have used them for 8 months now. They are reliable and efficient. Prices aren't real cheap, and I have had one one problem with their service in the last 8 months.
These guys are as good as it gets. They took care of my pool and spa for 15 years, helping me during that time upgrade every aspect of the equipment as well as giving wonderful routine cleaning service and maintenance. Reasonable prices, friendly folks, and very responsive. I sold my house in Santa Barbara, and I'll miss them.
We have sought out help from Village Pool Supply on several occasions over the past four years. Our needs have ranged from complete servicing of the hot tub that cam with our property to simply asking question about testing the water.
Each and every time I am happy with the willingness and discussions with the people at Village.. and sometimes you just need to get that into a review on a real time basis... that time is today