Privacy Policy - Village Pool Supply Inc

PRIVACY POLICY

Effective Date: August 5, 2026

Village Pool Supply Inc. (“Village Pool Supply,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request services, or otherwise interact with our business.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Contact Information

Village Pool Supply Inc.
Santa Barbara, California
Phone: (805) 963-4747
Email: villagepool.inc@gmail.com

Information We Collect

Personal Information You Provide

When you submit a contact form, request information, place an order, or communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Service address

  • Information related to pool products or services requested

  • Any information you voluntarily provide in messages or inquiries

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website information

  • General geographic location based on IP address

Cookies and Similar Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and enhance user experience.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Provide products and services

  • Process transactions

  • Schedule appointments

  • Improve our website and customer experience

  • Communicate regarding products, services, and promotions

  • Maintain business records

  • Comply with legal obligations

  • Protect against fraud, unauthorized access, and misuse

How We Share Information

We do not sell your personal information for monetary compensation.

We may share information with:

  • Website hosting providers

  • Analytics providers

  • Payment processors

  • Customer service providers

  • Marketing and communication service providers

  • Professional advisors

  • Government agencies or law enforcement when required by law

These third parties are authorized to use personal information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

California Privacy Rights (CCPA/CPRA)

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Right to Know

You may request information regarding:

  • Categories of personal information collected

  • Sources of information collected

  • Business purposes for collection

  • Categories of third parties receiving information

  • Specific pieces of personal information collected

Right to Delete

You may request deletion of personal information we have collected about you, subject to certain legal exceptions.

Right to Correct

You may request correction of inaccurate personal information maintained by us.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Right to Opt-Out

Village Pool Supply Inc. does not sell personal information for monetary compensation. If our data practices change in the future and become subject to California opt-out requirements, we will update this Privacy Policy accordingly.

Categories of Personal Information Collected

During the previous 12 months, we may have collected:

CategoryExamples
IdentifiersName, email address, phone number, mailing address
Customer RecordsService requests and customer communications
Internet ActivityWebsite usage information and IP address
Commercial InformationProducts purchased or requested
CommunicationsContact form submissions, emails, and inquiries

We collect this information directly from consumers, automatically through website technologies, and from service providers acting on our behalf.

Exercising Your California Privacy Rights

To submit a privacy request, contact us at:

Phone: (805) 963-4747
Email: villagepool.inc@gmail.com

We may need to verify your identity before processing certain requests.

Authorized agents may submit requests on behalf of California residents as permitted by law.

Do Not Track Signals

Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

Village Pool Supply Inc.
Santa Barbara, California
Phone: (805) 963-4747
Email: villagepool.inc@gmail.com